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Cross-Border Strategy8 MIN READ • REPORT ID: POLICY-BKPM-09

What Foreign Companies Often Misunderstand About Indonesia

Surface-level data can explain the size of Indonesia’s opportunity while still missing the local institutions, relationships and operating constraints that determine execution.

What Foreign Companies Often Misunderstand About Indonesia

The first misunderstanding is treating Indonesia as one market with one operating rhythm. The country is a unitary state, but geography, provincial economies, infrastructure, consumer habits and local networks vary sharply. A national plan needs a local operating layer.

The second is confusing regulatory formalities with the entire process of getting things done. The government has been strengthening risk-based licensing through OSS, including adjustments under PP 28/2025 and implementation of KBLI 2025. Formal systems matter. At the same time, companies still need competent people who can interpret requirements, coordinate stakeholders and verify what is happening on the ground.

The third is assuming that a meeting equals a decision. Indonesian business culture often places value on relationship-building and consensus. The concept of musyawarah is frequently used to describe deliberative discussion and consensus-building, but it should not be reduced to a stereotype. Each organization has its own decision structure.

Data is a starting point

Market reports are useful for sizing demand and identifying sectors, but they rarely show warehouse reality, local distributor behavior, provincial permitting nuances or the quality of a proposed partner. Field verification is the bridge between market intelligence and execution.

What good market entry looks like

Define the business activity precisely; verify ownership and licensing assumptions; map the real route to market; identify local stakeholders; test a small operating area; document what changes; then scale. This approach is slower at the beginning and usually cheaper than repairing a national launch that was built on incorrect assumptions.

The relationship layer without the cliché

Relationships matter because they reduce uncertainty and improve communication, not because foreign firms need to “know the right person.” The goal is to build transparent, professional networks in which roles, responsibilities and decisions are documented. Local understanding should strengthen governance, not replace it.

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